Returns & Exchanges
At Kingsland Equestrian, we want you to be completely satisfied with your high-performance gear. If your purchase doesn't meet your expectations, we offer a 30-day return policy for all unworn items in their original packaging.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the gear is clean and free of any horse hair or debris.
Label and Ship
Print the prepaid shipping label provided by our portal, attach it securely to your package, and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing